Do you have a passion for delivering exceptional customer service? Are you a solution and commercially focused problem solver who enjoys taking ownership of challenges, developing your skills and operating in a fast-paced service delivery environment?
Aridhia’s cloud-based business model is delivered through AnalytiXagility, our innovative data analysis platform. Our services enable healthcare and research organisations to accelerate their analytic projects to develop new, data-driven approaches to healthcare and improving patient outcomes. Working with us is a chance to make your mark improving lives, working with a team of highly creative and talented people using cutting edge technologies.
We’re looking for a talented Service Desk Analyst to join our services team in either Glasgow or Edinburgh, working within an ITIL framework.
To apply for this position please send your CV and a covering letter to email@example.com.
The successful candidate will work as part of a small team ensuring that our platform, which runs in a cloud infrastructure, is operating effectively, and work closely with customers to provide guidance, answer questions and resolve any issues.
This will involve:
Aridhia is an entrepreneurial and ground-breaking company. We follow an agile working method with daily team stand-ups, progress boards, sprints, and show and tell sessions to keep people informed and involved as projects evolve, and to share knowledge across teams.
In addition to competitive remuneration packages with opportunities to share in our commercial success, we offer the following benefits: