Aridhia enables clinical and life sciences users to use cloud services to collaborate, investigate and develop innovative therapies, diagnostics, and care pathways for a range of medical conditions. We do this through Software and Platform as a Service, giving self-service access to secure workspaces for data management, de-identification, statistics and machine learning, cloud computing and interactive visualisation. In this way, a growing number of research hospitals, universities and pharmaceutical companies can ensure confidentiality, compliance, and ethical use of patient data.
Our Aridhia Digital Research Environment (DRE) is built on leading technologies and this role offers the exciting opportunity to join an inclusive, talented and dedicated top-flight technical team and to develop and enhance your experience and skills whilst contributing to the delivery of our roadmap and key strategic projects.
The Service Delivery team is process driven, to ensure high quality, repeatable outcomes. Like the rest of the company, we are guided by frameworks such as AGILE and ITIL, but we also have a proactive, results driven approach. An ongoing process of review and evaluation exists, and you’ll be part of it. Everything is open to question and we believe everything can always be improved.
If you are looking for a Customer Support Engineering role with more autonomy, training, and career development opportunities, then this could be the ideal role for you.
As a key member of the Service Delivery team, you will be ensuring that our cloud-based platform is operating effectively. You will be working closely with customers internally and externally to provide guidance, answer questions and resolve any issues.
Working with Aridhia is about more than just a job, it is a chance to make a real difference to the world. Our customers are conducting important research into diseases including Alzheimer’s disease, cancer and covid-19 and you will be supporting them.
To apply, send your CV and a covering letter to email@example.com.
Please note all successful candidates will be required to achieve a Basic Disclosure Scotland Certificate.